HDFC Bank (Summer project)

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educational purpose only-AMIT KRISHNA
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  Customer preference & attributes towards Saving Account of HDFC Bank     A project report on “  Customer preference & Attributes towards saving-Account  ”In  Prepared by: Rajesh kr.SinghMount Carmel school, DwarkaNew Delhi-24  Customer preference & attributes towards Saving Account of HDFC Bank  Acknowledgements If words are considered to be signs of gratitude then let these words Conveythe very same. My sincere gratitude to Mr. Tushar Varshney, junior manager,HDFC BANK, Noida-29 and giving necessary directions on doing this projectto the best of my abilities.I am highly indebted to Mr. Manish Panchal ., BranchManager, who provided me with the necessary information and also for the support extended out to me in the completion of this report and his   valuable suggestion and comments on bringing out this report in the best waypossible.Rajesh kr. singh  Customer preference & attributes towards Saving Account of HDFC Bank     Customer preference & attributes towards Saving Account of HDFC Bank  CHAPTER 1 INTRODUCTION ………………. ………………………..3-11 1.1 General Introduction ………………………………………………………..31.2 Industry Profile……………………………………………………………… 3a. Origin and Development of the industry……………………………4b. Growth and Present Status of the industry………………………...6c. Future of the industry ………………………………………….…….9 CHAPTER 2 PROFILE OF THE ORGANISATION…………………..12-29 2.1 Origin of the Organization …………………………………………….. 132.2 Growth and Development of the Organization ……………………… 142.3 Present Status of the Organization ………………………………. 172.4 Functional Departments of the Organization ……………………... 192.5 Organization Structure and Organization Chart ……………………..222.6 Product and Service Profile of the Organization Competitors …….. 242.7 Market Profile of the Organization 28 CHAPTER 3 DISCUSSIONS ON TRAINING -   ………………………30-33 3.1 Student's Work Profile (Roles and Responsibilities) ………………. 313.2 Description of Live Experience   32 CHAPTER 4 STUDY OF SELECTED RESEARCH PROBLEM … 34- 47 4.1 Statement of Research Problem………….. ……………………………354.2 Statement of Research Objectives ..……………………………...... .354.3 Research Design and Methodology………………………………… 354.4 Analysis of Data ………………………………………………. . 38 4.5 Summary of Findings …………………………………………………… 46 CHAPTER 5 SUMMARY AND CONCLUSIONS …………………. 48- 52 5.1 Summary of Learning Experience………………………………….. 505.2 Conclusions and Recommendations …………………………………. 50 APPENDIX ……………………………………………………………………………….52BIBLOGRAPHY………………………………………………………………………….56
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