ABPANC COACHING THE COACHES: LEADERSHIP AND MENTORING

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ABPANC COACHING THE COACHES: LEADERSHIP AND MENTORING. ABPANC Coaching the Coaches – Leadership and Mentoring. Champion the vision of ABPANC- Be a cheerleader for CPAN®/CAPA® certification. Objectives. Discuss the role and responsibilities of ABPANC in the Certification Coach program
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ABPANCCOACHING THE COACHES:LEADERSHIP AND MENTORING ABPANC Coaching the Coaches – Leadership and Mentoring Champion the vision of ABPANC-Be a cheerleader for CPAN®/CAPA® certification Objectives
  • Discuss the role and responsibilities of ABPANC in the Certification Coach program
  • List the qualifications and goals of a Coach
  • Identify the key elements needed to be a successful coach
  • Discuss effective coaching strategies
  • American Board of Perianesthesia Nursing Certification (ABPANC)Mission To assure a certification process for perianesthesia nurses that validates knowledge gained through professional education and experience, ultimately promoting quality patient care. ABPANC Mission (ABPANC)Driven By
  • Commitment to professional practice and advocating the value of certification to healthcare decision makers and the public.
  • The administration of a valid, reliable, and fair certification program.
  • ABPANC Mission (ABPANC)Supported By
  • Ongoing collaboration with ASPAN and other specialty organizations.
  • Evolving psychometric and technological advances in test taking.
  • Legal and regulatory standards.
  • ABPANC Vision (ABPANC) Recognizing and respecting the unequaled excellence in the mark of the CPAN® and CAPA® credential, perianesthesia nurses will seek it, managers will require it, employers will support it and the public will demand it. Coaching is --- (ABPANC) “A method of directing, instructing and training a person or group of people, with the aim to achieve some goal or develop specific skills." (according to Wikipedia) Relationship to Leadership and Mentoring (ABPANC) Leadership is "organizing a group of people to achieve a common goal". Mentoring is the practice of supporting an individual or group, through the process of achieving a specific personal or professional result. ABPANC Board Liaison to Coach Program (ABPANC) The Coach Board Liaison is your:
  • link to the ABPANC Board
  • resource
  • key source for up-to-date information regarding exam testing information
  • chain of command to provide feedback to the ABPANC Board
  • Role of Certification Coach- - (ABPANC)
  • Recruitment of qualified perianesthesia nurses to become certified in perianesthesia nursing.
  • Serving as coordinator for a study group.
  • Coaching perianesthesia nurses as they prepare to take the CPAN® and/or CAPA® exam.
  • And there is more --- (ABPANC)
  • Direct and assist individuals where to access study resources listed in the Candidate Examination Handbook.
  • Review the ABPANC web site regularly -www.cpancapa.org - for the most current up-to-date information.
  • Refer questions about the ABPANC certification programs, policies, and procedures to the ABPANC national office: Zelda Williams [email protected]
  • Qualifications of a Certification Coach, Leader & Mentor (ABPANC) A certification coach is a person who:
  • sees the value of CPAN® and CAPA® certification and speaks passionately about it;
  • is willing to mentor, assist and encourage not-yet-certified colleagues in becoming certified;
  • is willing to commit to the Certification Coach role for a minimum of 1 year.
  • More Qualifications (ABPANC)
  • has computer access with internet and e-mail;
  • is experienced and proficient at facilitating group process and mentoring others
  • has no involvement with ABPANC in the role as a member of Item Writing Review Committee (IWRC) or Exam Review Committee (ERC) or with exam construction in any way now or in the past;
  • As of April 2012 conference- (ABPANC) An individual may serve as a Coach if he/she is currently CPAN® and/or CAPA® certified or a nurse educator or a RN clinical leader in instances where currently certified nurses are not available. Effective Communication = (ABPANC) Successful Coaching
  • Requires confidence – eye-to-eye contact
  • Be a facilitator- Talk less and listen more
  • Stay focused on information needed and shared
  • Begins and ends with knowledge
  • Use open ended questions
  • Purpose of Open Ended Questioning (ABPANC)
  • Designed to encourage a full, meaningful answer using the person’s own knowledge and/or expression of feelings
  • Provides detail, thoughts, comments and bits of information that can transform into new ideas
  • Great tool to promote creative thought, problem-solving skills, and cognitive growth in others
  • An essential skill to use when coaching a colleague
  • Open Ended Questions (ABPANC)
  • Begin with words such as “What”, "Why" and "How“
  • Phrases such as "Tell me about..."
  • Statements which require a response
  • Requires an answer greater than a single word or two.
  • Examples of Open Ended Questions (ABPANC)
  • Why did you make that choice?
  • What do you think will happen next?
  • What information do you have about that?
  • Why would you suggest that?
  • How do you plan to achieve that?
  • Coaching is based on the key elements of : (ABPANC)
  • Building trust
  • Goal setting
  • Motivation
  • Providing feedback
  • Review and reflection
  • Giving praise
  • Building confidence in test takers
  • Building Trust (ABPANC)
  • Basis for contributingtodiscussionsfreely
  • Willingness to listen builds respect among members of group
  • Address slipped commitments and provide alternatives
  • Be on time for scheduled study group sessions and communicate changes
  • Goal Setting (ABPANC)
  • Establish specific, measurable and time targeted objectives
  • Set by individual or group so all are working towards their objectives
  • Provides clear awareness of what is expected and when
  • Facilitates individuals/group to focus efforts
  • Everyone has defined expectations to put forth effort to achieve possible certification
  • Motivation (ABPANC)
  • Commitment to attain goal of CPAN®/CAPA® certification is the driver and energizer
  • Belonging to group provides comfort, security and partnership
  • Promise to study group or “study buddy” can strengthen and increase motivation
  • Goes hand in hand with communication, goal setting and feedback
  • Top 3 are Realized in Coaching (ABPANC) “Feedback is the Breakfast of Champions” (ABPANC)Vadim Koteinikov, Ten 3 Business Coach 1000ventures.com
  • Necessary to measure progress and ongoing improvement
  • If not provided, will decrease individual’s belief that they can achieve goal
  • Foundation to success
  • Creates trust and cooperation
  • Positive, Negative and Constructive are three types
  • Positive Feedback (ABPANC)
  • Refers to situations where a person has done a good job and identifies what to do next
  • Simple praise
  • More effective if why or how the person did a good job is emphasized
  • Increases confidence in ability and improves skills
  • Leaves person feeling inspired
  • Constructive Feedback (ABPANC)
  • Highlights how a person could do better next time
  • Deliver sensitively – provide specific examples for improvement
  • Focus on observable facts
  • Negative Feedback (ABPANC)
  • Describes a perceived negative behavior without improvement options
  • Destructive, demotivates and focuses on blame; leaves person feeling judged
  • Creates defensiveness and confrontation
  • Undermines confidence and self-esteem
  • Hints for Feedback (ABPANC)
  • Acknowledge person’s feelings and needs
  • Recap of situation
  • Focus on “problem” and not the “person”
  • Balance negative and positive
  • Strategy to get back on track
  • Review and Reflection (ABPANC)
  • Take time to review topics and evaluate participants status
  • Encourage individuals to relate subject matter to their practice - scenarios
  • Provide open environment for free expression of thoughts and brainstorming
  • Understand why certification is desired (ABPANC) Dependent on individual needs of wanting to reach goal Have group or individual do exercise and ask the following:
  • Clarify why you want certification
  • What does it mean to you?
  • Why do you need it in your life? Use handout “Benefits of Certification” from ABPANC
  • Measuring (ABPANC)success of group Ask yourself as a coach ----
  • Are members actively participating in discussions?
  • Is there a sharing of resources and knowledge?
  • Are group members interacting and actively processing the information discussed?
  • Attendees to complete Survey to evaluate the effectiveness of program
  • Success accomplished when-- (ABPANC)
  • Interpersonal relationships are developed within the group.
  • Members have a chance to contribute, learn from and work with others.
  • Participants have the ability to act together toward a common goal.
  • Last but not least - - (ABPANC)
  • Submit an ABPANC Certification Coaching Activities Log Form after each coaching session is completed. Email it to Zelda at [email protected]
  • Need to complete at least 1 Log report form annually and include all of the information requested in order to be awarded 3 contact hours
  • Encourage the candidates to take the on-line Practice Exams.
  • CPAN (ABPANC) CAPA Throughout study process continue to provide encouragement and moral support. REMEMBER You are a cheerleader for CPAN® and CAPA® Certification !!! Goal of Certification Coach (ABPANC)
  • Your primary goal is to help CPAN® and CAPA ® examination candidates identify and use the most helpful study strategies, not to actually “teach” study content.
  • If you are a subject matter expert in a given area and will be providing some instructions and review, you must preface your information with the following statement:
  • “In teaching this content, I do not represent ABPANC. I have not seen, nor will I see, nor have I been involved with writing the CPAN® or CAPA® examinations you will be taking. My participation in the teaching of any study content in no way ensures your success on the CPAN® or CAPA® examination.” As a Certification Coach have not seen, nor will I see, nor have I been involved with writing the CPAN you will agree to the following:
  • Having your contact information shared with candidates seeking certification.
  • Support and promote CPAN® and CAPA® certification in your institution, district, state and region.
  • Direct the interested candidate to ABPANC’s website – www.cpancapa.org for the Candidate Examination Handbook, and on-line application and assist candidates with the application process.
  • Coaching Strategies have not seen, nor will I see, nor have I been involved with writing the CPAN
  • First and foremost – use the ABPANC Lesson Plan! It provides information on such things as
  • How to begin
  • Arranging initial meeting
  • Recruiting other CPAN and CAPA certified nurses to be Study Buddies and help teach
  • How to organize study content
  • Way to go - - - have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Identify dates, times and arrange location of meetings and post a master study calendar with timelines
  • Create master phone tree/roster of members in study group with contact information to include phone number and e-mail
  • Carefully review all certification information and provide handouts
  • About Study Groups have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Groups with 4-6 members function best
  • Evaluate who in attendance will be taking which exam CPAN® or CAPA®
  • Organize small groups into those taking the same exam
  • Important because blueprints and focus is slightly different for the exams
  • About the have not seen, nor will I see, nor have I been involved with writing the CPANExamsBeginning Fall 2012 exam administration Lead on have not seen, nor will I see, nor have I been involved with writing the CPAN --
  • Use lesson plan to determine which topics to focus on and the timeline for studying
  • Assign responsible individuals for each study topic and identify references from ABPANC’s References found in Appendix D
  • Exam Preparation have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Allow 1 – 2 weeks at the end of timeline for review of all materials
  • Encourage members to take the Practice Exams
  • Plan meeting to review test taking strategies and relaxation techniques!
  • Review Tips for Administration of Examination via Computer have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Computer experience is not necessary
  • A brief tutorial is provided in the beginning
  • Can mark questions so that you can review them later, can skip a question and come back to it.
  • Examination Process have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Review Prometric test sites for location near you www.Prometric.com/abpanc
  • Review and remind members of group of deadlines for application
  • Assist individuals in submitting on-line applications
  • Giving praise - Celebration time !! have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Plan a celebration once exam is over
  • Celebrate the fact that people are willing to take this next big step towards their professional growth
  • Once scores are known, coordinate with unit/hospital recognition of those who achieved CPAN/CAPA certification status
  • For those not successful --- have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Follow up, they need you
  • Encourage them not to give up
  • Help them to focus their study efforts on areas of weakness
  • Instill positive thinking and arrange to include them in next study group
  • Provide constructive and positive feedback
  • Rewards as a Certification Coach have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Opportunity to network with colleagues
  • Recognized at National level
  • Ribbon at National Conference
  • Certification Coach pin
  • Recognition at Certification Celebration Event
  • Name listed on ABPANC’s website
  • If you are CPAN have not seen, nor will I see, nor have I been involved with writing the CPAN®/CAPA® certified -
  • Earn 3 contact hours each year towards recertification
  • Plus be awarded Certificate of Appreciation
  • Need to submit Certification Coach Reports to Zelda Williams at [email protected] to receive contact hours and Certificate
  • If not yet certified -- have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Consider taking one of the exams along with the members in your study group
  • Will be awarded Certificate of appreciation from ABPANC
  • Need to submit Certification Coach Reports to Zelda Williams at [email protected] to receive awards
  • E-mail Contacts have not seen, nor will I see, nor have I been involved with writing the CPAN
  • Refer any questions about the examination process, policy and procedures to ABPANC www.cpancapa.org Your contacts are:
  • Cheryl Coleman BSN, RN, CPAN,CNLIV, ABPANC Board Coach liaison at [email protected]
  • Zelda Williams [email protected] (212) 367-4236 ABPANC Office Assistant Professional Examination Service
  • Most Important Recognition !! have not seen, nor will I see, nor have I been involved with writing the CPAN from everyone at ABPANC for your time invested in the support of CPAN® and CAPA® certification!! 475 Riverside Drive have not seen, nor will I see, nor have I been involved with writing the CPANSixth FloorNew York, NY 10115-0089800.6ABPANC
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