Welcome to the Improving Communication through Positive Listening Approaches Seminar

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Welcome to the Improving Communication through Positive Listening Approaches Seminar. Listening 55%. Reading 13%. Writing 9%. Speaking 23%. Time Spent Communicating. 55%. 38%. 7%. Verbal/Nonverbal Communications. 60. 50. 40. Body Language. 30. Tone of Voice. 20. 10. Words.
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Welcome to theImproving Communication through Positive Listening Approaches SeminarListening55%Reading13%Writing9%Speaking23%Time Spent CommunicatingClick to type your name and company information.55%38%7%Verbal/Nonverbal Communications605040BodyLanguage30Tone of Voice2010Words0Click to type your name and company information.Causes for “Tune-Out”
  • Receiver’s purpose is different from sender’s purpose
  • Understimulation
  • Overstimulation
  • Pace and delivery
  • Lack of skill development
  • Click to type your name and company information.AppreciativeListeningEmpathicListeningDiscerningListeningEvaluativeListeningComprehensiveListeningListening GraphClick to type your name and company information.Empathic Listeners
  • Ask more open and feeling-oriented questions
  • Show more empathy
  • Don’t interrupt
  • Feel more, think less
  • Demonstrate sensitivity
  • Be more intuitive
  • Be more open-ended
  • Maintain eye-contact
  • Be responsive and open to questions
  • To Be More EffectiveClick to type your name and company information.To figure out topic/intentDiscerningTo organize informationComprehensiveTo make a decisionEvaluativeListening ModesEmpathicAppreciative
  • Sound
  • Color
  • Language
  • Feelings
  • Emotions
  • Needs
  • Click to type your name and company information.PoliticianListening ModesListening Approaches Used EffectivelyDiscerningEvaluativeComprehensiveClick to type your name and company information.LectureListening ModesListening Approaches Used EffectivelyPoliticianDiscerningEvaluativeDiscerningEvaluativeComprehensiveComprehensiveClick to type your name and company information.Listening ModesListening Approaches Used EffectivelyPoliticianLectureDiscerningEvaluativeDiscerningEvaluativeComprehensiveComprehensiveSales PresentationEvaluativeDiscerningComprehensiveClick to type your name and company information.PoliticianLectureFriendListening ModesListening Approaches Used EffectivelyDiscerningEvaluativeDiscerningEvaluativeComprehensiveComprehensiveSales PresentationDiscerningEvaluativeDiscerningEmpathicComprehensiveComprehensiveClick to type your name and company information.Dinner GuestIf you could have dinner with anyone, dead or alive, who would that be and why?Click to type your name and company information.Thank You for attending theImproving Communication through Positive Listening Approaches Seminar
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