Netsuite Webinar: Easy Data and Credit Management with Dun & Bradstreet

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Learn about the importance of business relationship data and how our Netsuite solutions can help you obtain the insights necessary to streamline your data management and credit decisioning needs.
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  • 1. NetSuite Webinar: Easy Data and Credit Management with Dun & Bradstreet – in NetSuite July 20, 2016
  • 2. 2 Introducing two of D&B’s resident data experts Jay Daly - Sr. Strategist Dun & Bradstreet for NetSuite SteveVitello - Sr. Solutions Expert Experience   30+  years  in  the  data  collec2on,  data  management  and  risk  management   business Responsible  for   D&B/NetSuite  partnership  design  and  strategy Personally Originally  from  Chicago  and  an  avid  Chicago  Bear  and  Cubs  fan Experience   22  years  in  the  data  industry,  working  with  customers  in  data    management,  risk,   supply  chain  and  sales  &  marke2ng Responsible  for   Channel  training  within  the  D&B/NetSuite  partnership Personally Long-­‐2me  upstate  NY  resident,  fantasy  football  guru,  aIempted  recovering   Buffalo  Bills  fan,  father  of  two  and  cer2fied  Dachshund  herder
  • 3. 3 Agenda •  A Few Housekeeping Items •  Data Trends That Impact Business •  The Right Relationship Data •  Dun & Bradstreet for NetSuite •  D&B Data Management for NetSuite •  DNBi Risk Management for NetSuite •  Q&A Dun & Bradstreet for NetSuite
  • 4. 4 Housekeeping •  Webinar is being recorded and will be sent to you •  Q&A will be held at end, but you may submit questions during the webinar •  CFO – don’t take it 100% literally! •  CFO broadly defines those who work with financials and/or make decisions with them Dun & Bradstreet for NetSuite
  • 5. Data Trends That Impact Business
  • 6. 6Dun & Bradstreet for NetSuite Digitization of business has created an environment where companies are collecting anything and everything about the parties with whom they do business. But that information is inconsistent and disparate across organizations.
  • 7. 7 Are these data trends impacting how you do business? Dun & Bradstreet for NetSuite of businesses have more than 20 data sources they are collecting Data is doubling in size every two years, and by 2020 reaching Source:  The  Economist,  Feb.  2015   Source:  IDC  Study,    2014   of global companies who do NOT have well defined data criteria 67% Source:  Forbes,  Jan.  2015   of CFOs see value of integrating enterprise- wide data, but only 44ZB 82% 24% think their teams are up for the task 80% Source:  IBM  Study,  Feb.  2015   2x
  • 8. 8Dun & Bradstreet for NetSuite Most companies are only working with a partial picture…
  • 9. 9Dun & Bradstreet for NetSuite How do you use business data to see a full picture?
  • 10. 10Dun & Bradstreet for NetSuite It starts with the right data – about your relationships.
  • 11. The Right Relationship Data
  • 12. 12 For nearly two centuries, helping companies build their business relationships and grow with data Dun & Bradstreet for NetSuite WORLD’S LARGEST COMMERCIAL DATABASE OF OVER 250 MILLION COMPANIES 30,000 DATA SOURCES AND 5 MILLION UPDATES PER DAY 400 DIVERSITY DATA SOURCES WITH 5.3 MILLION SOCIO- ECONOMIC CLASSIFICATIONS ONE OF THE LARGEST, MOST ACCURATE CONTACT DATABASES (DUN & BRADSTREET NETPROSPEX) MORE THAN 4 MILLION CORPORATE HIERARCHIES OUR PATENTED DUNSRIGHT™ DATA QUALITY PROCESS Turning enormous streams of data into high-quality information Building insights in the ways you want to consume it
  • 13. 13Dun & Bradstreet for NetSuite What is business relationship data and why it matters Scores & Ratings Corporate FamilyTrees Banking Data Firmographics Telephone Interviews Trade Experiences D&B Investigations Press Data Court Data Financial Information Business Registrations Payment Data D&B Customer - Supplied Data Social Signals Unstructured Data
  • 14. 14 One company, many names… The NewYork Times Media Group The NewYork Times Company NewYork Times Co. NewYork Times,The The N.Y.Times NewYork Times N.Y.Times NY Times NYTimes Nytimes 7 11 7 - 11 7.11 7/11 711 711 7-11 SEVEN ELEVEN SEVEN/ELEVEN SEVEN-ELEVEN
  • 15. 15 7-ELEVEN - SOUTHLAND 7-ELEVEN MKT 7-11 FT.W#20427 7-11 MARKET 7 11 7 ELEVEN FOOD STORE 7-ELEVEN # 10285 7-ELEVEN MKTS 7-11 #23873 7-11 MINIT MKT 7 - 11 7 ELEVEN MARKET 7-ELEVEN (CORP) 7-ELEVEN ROLLAND 7-11 #13035 7-11 MKT 7 11 #30472 7 ELEVEN MKT 7-ELEVEN (CORPORATE) 7-ELEVEN STOR 7-11 #30285 CITGO 7-11 NO 25448 7 - 11 STORE 7 ELEVEN MKTS 7-ELEVEN (F) 7-ELEVEN STORE 7-11 #30479 (CITGO) 7-11 QUICK MART 7 - ELEVEN 7 ELEVEN NO.14174 7-ELEVEN (FRANCHISE) 7-ELEVEN STORE 11449 7-11 (18668) 7-11 SBR INC 7 - ELEVEN #11335 7 ELEVEN STORE 7-ELEVEN (GARBKO#16) 7-ELEVEN STORES 711 18563 F 7-11 SEVEN ELEVEN 7 - ELEVEN #11337 7 ELEVEN STORE 10950 7-ELEVEN (I) 7-ELEVEN STORES INC 7-11 C #1115-816 7-11 SOUTHLAND 7 - ELEVEN #23682 7 ELEVEN STORES 7-ELEVEN /C 7-ELEVEN SUE + PAT 7-11 D2171-13979 7-11 SOUTHLAND CORP 7 & ELEVEN-SOUTHLAND 7 ELEVEN#29530 7-ELEVEN /F 7-ELEVEN TONY 7-11 DIST 1104-17031 7-11 ST.#27760 7 / ELEVEN 7 ELEVEN. 7-ELEVEN 10660 7-ELEVEN#13322 7-11 DRIVE IN 7-11 STORE 7 / ELEVEN. 7 ELVEN 7-ELEVEN 17661F 7-ELEVEN(GARBKO #11) 7-11 DRIVE INN 7-11 STORE #22477 7 /ELEVEN 7 EVEN FOOD SHOP 7-ELEVEN 17867 FR 7-ELEVEN.#32247 7-11 ELEVEN 7-11 STORE 20792 7 -11 7. ELEVEN # 26636 7-ELEVEN 19903 FRAN 7-ELEVEN/C 7-11 EXPRESS MART 7-11 STORES 7 11 #57711 7.11 7-ELEVEN 201513643 7-ELEVEN/F 7-11 F. 7-11 TEDDY 7 11 CHRISTY 7.11 #29008 7-ELEVEN 20337 7-ELEVEN-13140 7-11 FD STORE 7-11# 2571-11122C 7 11 15036 7/11 7-ELEVEN 2112-19200 7-ELEVEN30127 7-11 FD STORES 7-11# 2571-11123 7 11 CONV 7/11 FT.W#24638 7-ELEVEN ASIF 7-ELEVEN-F- 7-11 FOOD 7-11#1662-23295 7 11 FOOD STORE 7/11 FT.W#25762 7-ELEVEN -C 7-ELEVEN-SOUTHLAND 711 FOOD STORE 7-11.#32620 7 11 GROCERY 7/11 FT.W #18746 7-ELEVEN CITGO 7-FLEVEN 7-11 FOOD STORE 7-11/MAPLE. 7 11 MKT 7/11 - 32570 7-ELEVEN D2175-21402 SEVEN ELEVEN 7-11 FOOD STORES 7-11-2113-19969 7 11 SOUTHLAND CORP 7/11 32577 7-ELEVEN DAVE SEVEN ELEVEN #54101 7-11 FOOD STRS 7-11-23699 7 11 STORE 7/11 # 2201-20220 7-ELEVEN DELI SHOPPE SEVEN ELEVEN C STORE 7-11 FOODS 7-11C#1115-819 7- 11 STORE 7/11 #141 7-ELEVEN DENNIS SEVEN ELEVEN STORE 7-11 FR 7-11'S 7 -11 STORE 7/11 12562 7-ELEVEN DIST-2571 SEVEN ELEVEN STORE I 7-11 FR #11549 7-ELEVAN/QMART#30497 7 11 STORES 7/11 CHRISTYS 7-ELEVEN F SEVEN ELEVEN STORES 7-11 FR 11536 7ELEVEN 7- 11 STORES 7/11 STORE 7-ELEVEN -F SEVEN ELEVEN#54134 7-11 FR# 11628 7-ELEVEN 7 EAVEN 7/11#1 7-ELEVEN FD STORE SEVEN ELEVEN-SHAM'S 7-11 FRANCH. # 11716 7-ELEVEN #13469F 7 ELEVEN 7/11. TH 7-ELEVEN FOOD SHOP SEVEN/ELEVEN 7-11 FRANCH. #11730 7-ELEVEN #15968 7- ELEVEN 7/ELEVEN 7-ELEVEN FOOD STORE SEVEN-ELEVEN 7-11 FRANCHISE 7-ELEVEN #18020 7 ELEVEN #16432 7/ELEVEN #27054 7-ELEVEN FOOD STORES SEVEN-ELEVEN #54129 7-11 FRANCHISE#25595 7-ELEVEN #15127 7 ELEVEN STORE 711 7-ELEVEN FR 20935 SEVEN-ELEVEN FD MART 7-11 FRANCISE 7-ELEVEN #26796 7 ELEVEN # 15910 7=ELEVEN 2513-11086 7-ELEVEN FRANCHISE SEVEN-ELEVEN HAWAII 7-11 GARB-KO #227 7-ELEVEN 13647 7 ELEVEN #11161 711 7-ELEVEN I SEVEN-ELEVEN HI INC 7-11 HAWAII 7-ELEVEN F 7- ELEVEN #18608 7-11 7-ELEVEN MARKET SEVEN-ELEVEN INC 7-11 JUNG#26923 7-ELEVEN - F 7 ELEVEN 100 7-11 FT.W#26560
  • 16. 16Dun & Bradstreet for NetSuite EnrichOrganize DiscoverCollectIdentify M A I N T A I N DUNSRight® D&B’s solution for relationship data
  • 17. 17 After we clean it up… Dun & Bradstreet for NetSuite C.  Smith  Group   P.O.  Box  111   Bethlehem,  PA  18025   (SIC)  5411-­‐02   Chuck  Smith,  President   -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐     ID:  OX20PH   $8,000  credit  limit   $1,100  outstanding  and  12  days  past  due   Finance   7-­‐Eleven  #456   123  Elm  St.     Bethlehem,  PA  18055   Chuck  Smith,  Manager   610  882-­‐7600   -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐     ID:    A595660662   Product  code  A  on  7/2014   Product  code  B  on  9/2013   Store   Charles  Smith/7-­‐11   123  Elm  St.   Bethlehem,  PA  18025   (SIC)  5541-­‐99   215  882-­‐7600   -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐     ID:  001200000000wXgAAI   SMB  channel  customer   Last  touch  point  on  6/2016   CRM   Hypothetical customer data from three source systems D&B  D-­‐U-­‐N-­‐S  Number:    12-­‐345-­‐6789   Legal  Name:    C.  Smith  Group,  Inc.   Tradestyle:    7-­‐Eleven   Address  Postal:    P.O.  Box  111   Bethlehem,  PA  18055   Address  Physical:    123  Elm  St.     Bethlehem,  PA  18025   Phone:    610  882-­‐7600   SIC:    5411-­‐0202,  5541-­‐9901   Primary  Contact:    Charles  Smith,  President   -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐     Year  Started:  1961   Employees:    35   Addi2onal  Contacts:    Mary  Worth,  VP  Marke2ng   Parent:    ABC  Enterprise,  Inc.   Number  of  Family  Members:  3   Viability  Ra2ng:  2  1  C  G   PAYDEX:  79   -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐  -­‐     Finance  ID:  OX20PH     Warehouse  ID:    A595660662   CRM  ID:  001200000000wXgAAI     $3,000  credit  limit   $1,100  outstanding  and  12  days  past  due   Product  code  A  on  7/2014   Product  code  B  on  9/2013   SMB  channel  customer   Last  touch  point  on  6/2016   Single, more intimate and actionable view of the customer Consolidated  iden2ty   profile  with  unique  id   and  various  names   and  addresses   Enriched  with  things   we  know   Paired  with  things   you  know  
  • 18. Dun & Bradstreet for NetSuite
  • 19. 19 Partnering to offer D&B data and analytics within NetSuite to streamline your data management and credit decisioning needs Dun & Bradstreet for NetSuite Introducing Dun & Bradstreet for NetSuite!
  • 20. 20Dun & Bradstreet for NetSuite D&B Data Management for NetSuite DNBi Risk Management for NetSuite Effective data management, by eliminating duplicate, inconsistent and fragmented records while monitoring and enriching with additional elements. Quickly evaluate and make decisions to mitigate risk and maximize revenue with real-time, best-in-class credit processes and data - customizable and configurable. within your NetSuite workflow Two D&B offerings now available on SuiteApp.com
  • 21. D&B Data Management for NetSuite
  • 22. 22 The Goal: The Reality: CEOs say growth is their #1 imperative   30% of companies grew 2014 revenues* Long-term success (growth) depends on what you know about and do with your customers, prospects, suppliers and partners to help you both succeed… in essence your relationships! Dun & Bradstreet for NetSuite *based on a Dun & Bradstreet study   Data Management HelpsYou Know And Grow SUSTAINABLE RELATIONSHIPS PROFITABLE RELATIONSHIPS TRUSTED RELATIONSHIPS NEW & STRONGER RELATIONSHIPS VITAL RELATIONSHIPS Data in NetSuite: Single unified view of your business relationships
  • 23. 23Dun & Bradstreet for NetSuite CleanseMatch Enrich Information Relationship InsightSingle MasterView Data Customer - Lead - Partner Prospect -Vendor KeepYour Data Fresh On average, every 30 minutes… •  120 Business addresses change •  75 Phone numbers change •  15 Company names change •  20 CEO’s leave their jobs •  10 Businesses close D&B Data Management for NetSuite snapshot
  • 24. 24 D&B Data Management for NetSuite in action Dun & Bradstreet for NetSuite 1.  A user creates a new customer, prospect or vendor record and enters some basic information (Company name, address, etc.).
  • 25. 25Dun & Bradstreet for NetSuite 2.  The input is matched against the Dun & Bradstreet database and a potential matched record called a “candidate” is returned. D&B Data Management for NetSuite in action
  • 26. 26Dun & Bradstreet for NetSuite 3.  When the candidate is the same as the record the user is trying to input, clicking “create” automatically creates a NetSuite entity using Dun & Bradstreet data. D&B Data Management for NetSuite in action
  • 27. 27Dun & Bradstreet for NetSuite 4.  The record is now in NetSuite, appended with a D-U-N-S® Number and enriched with critical business information including corporate hierarchy allowing you to see this customer in context within their global corporate family. D&B Data Management for NetSuite in action
  • 28. 28 D&B Data Management for NetSuite in action 5. The D-U-N-S Number is used to identify existing and potential duplicates. If another user tries to create a new customer or vendor record, NetSuite informs them that the record they are looking to create, already exists within the instance. Dun & Bradstreet for NetSuite
  • 29. 29 D&B Data Management for NetSuite in action Dun & Bradstreet for NetSuite 6. Users can also update and enrich existing records within the NetSuite instance
  • 30. 30 D&B Data Management for NetSuite in action Dun & Bradstreet for NetSuite 7. Then, using stare and compare functionality they can choose which fields to update with D&B data and which to keep with the original NetSuite information
  • 31. 31Dun & Bradstreet for NetSuite •  Eliminate and prevent duplicate records •  Search for and create new party records •  Enrich records with critical business data •  Monitor and receive business updates •  See corporate hierarchy ownership Master data records within NetSuite help everyone see full picture insights about your business relationships to make confident decisions, faster and profitably. D&B Data Management for NetSuite highlights
  • 32. DNBi Risk Management for NetSuite
  • 33. 33 72% 57% 59% 75% have a strong focus on growth1 are part of CEO’s strategic planning imperative2 say volume & complexity of risks have changed “extensively” or “mostly” in last five years3 say their organizations don’t have a complete, formal risk management process in place4 Business growth is part of the job. Risk management complexity is on the rise. Dun & Bradstreet for NetSuite 1 The CFO as an Architect of BusinessValue by Accenture 2 The DNA of the CFO by EY 3, 4 2015 Report on the Current State of Enterprise Risk Management: Update of Trends and Opportunities Take a finance-led data management approach to your company’s growth mandate while maintaining standards to help increase cash flow and profit margins, manage risk, automate credit processes and ensure compliance due diligence. Scalability Automation Centralization Credit Management Can Balance Opportunity & Risk The CFO’sView
  • 34. 34Dun & Bradstreet for NetSuite Gain Foresight to Minimize Risk and Optimize Opportunity •  Decrease days sales outstanding by up to 5 days •  Reduce your resource requirement by 75% with automated approvals •  Capture 70% of dollars at risk in 20% of your receivable portfolio Based on typical results by companies using Dun & Bradstreet data DNBi Risk Management for NetSuite snapshot DecisionValidate Monitor Predictive Analytics Growth through risk & opportunity identification Recent credit check Credit Customer - Lead - Partner Prospect -Vendor
  • 35. 35Dun & Bradstreet for NetSuite Using your rules, apply credit limits and terms to leads, prospects and customers within NetSuite workflows. The output? Instantaneous decisions to sales teams! DNBi Risk Management for NetSuite in action
  • 36. 36 DNBi Risk Management for NetSuite in action Dun & Bradstreet for NetSuite Team members have the ability to request higher credit limits for customers/prospects directly in NetSuite, which speeds up approval processes and removes roadblocks
  • 37. 37 DNBi Risk Management for NetSuite in action Dun & Bradstreet for NetSuite When the credit department needs additional information to make decisions, they have access to a deep level of information on each account for research
  • 38. 38Dun & Bradstreet for NetSuite •  Access DNBi, D&B’s flagship risk management solution in your NetSuite workflow •  Make instantaneous credit decisions •  Create customizable decision scorecards •  Combine your policies with D&B data and analytics •  Validate, pre-screen and make credit decisions Credit management inside NetSuite with D&B data and analytics helps credit teams make fast, consistent and responsible decisions, and partner with sales to grow profitably DNBi Risk Management for NetSuite highlights
  • 39. 39Dun & Bradstreet for NetSuite Vendor Management Prospector within your NetSuite workflow Two more D&B offerings coming soon! Effectively manage risk within your supply chain and locate new, low risk suppliers. Find companies that look like your best customers or are related to your customers.
  • 40. 40 HowYou Can Learn More •  Visit Dun & Bradstreet’s SuiteApp listing •  Contact your NetSuite Representative Dun & Bradstreet for NetSuite
  • 41. Questions & Answers
  • 42. 謝謝 Dankjewel merci ありがとう धन्यवाद ThankYou!
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